Shipping policy

SHIPPING POLICY — TheSpoon

DELIVERY AREAS
We deliver across all major cities in Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and more.

SHIPPING CHARGES

• Orders above Rs. 10,000 — FREE shipping
• Orders below Rs. 10,000 — Rs. 350 flat shipping fee

DELIVERY TIMEFRAMES

• 5–7 business days

ORDER PROCESSING

• Orders placed before 2:00 PM are processed same day
• Orders placed after 2:00 PM are processed the next business day
• Orders are not processed on Sundays and public holidays

TRACKING YOUR ORDER

• You can track your order at our courier partner's website

COURIER PARTNERS
We ship via trusted courier services, including Leopards, for reliable and timely delivery across Pakistan.

CASH ON DELIVERY

• COD is available across Pakistan
• Please ensure someone is available at the delivery address to receive the order

FAILED DELIVERIES

• If delivery fails due to a wrong address or unavailability, re-delivery charges may apply
• Please ensure your address and contact number are correct at checkout

For shipping queries, contact:
WhatsApp: +92 330 4624620